Case Study Details

stubhub

The Art of Turning Chaos into Unforgettable Experiences

The Challenge:
In the high-stakes world of last-minute ticketing, one misstep could mean lost revenue, frustrated fans, and a damaged brand reputation. As StubHub’s Last Minute Services (LMS) Representative for the Southeast, I didn’t just deliver tickets—I orchestrated miracles under pressure.

The Playbook:
Precision Logistics: Managed budgets, contracts, and on-site execution for sold-out stadiums, concerts, and premier events—transforming potential disasters into seamless experiences.
Crisis-to-Opportunity Mindset: Anticipated industry trends and operational hurdles before they happened, ensuring zero delays, zero excuses.

Vendor & Venue Whisperer: Bridged gaps between teams, partners, and fans—because the best events run on collaboration, not just tickets.

stubh
StubHub_AP-image

The Results:

✅ 100% Deadline Adherence—no matter how “last-minute” the demand
✅ Consistently Profitable Operations through strategic cost negotiations
✅ Elevated StubHub’s Reputation as the gold standard for reliability in live events

 

The Secret?
Treating every event like it was personal—because to fans, it always is.

“Sold out” doesn’t mean “give up.” It means “get creative.”

Information

Client:

Category:
Stubhub
Event Coordination

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